Technology landscape of Hospitality – emerging trends and best practices

Customer experience is all set to become the key brand differentiator, leaving product and price behind. Industries worldwide are investing in the latest technologies that will enable them to garner the highest customer satisfaction ratio. Hospitality industry, being a purely customer-facing domain, should take the lead here.  Gartner predicts that by 2020, more than 40% of all […]
The post Technology landscape of Hospitality – emerging trends and best practices appeared first on Software Testing Blog by Cigniti Technologies.
Source: cigniti
Technology landscape of Hospitality – emerging trends and best practices

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