Solid State

Respect can be earned in many ways, with reliability, consistency and longevity among them: say you’ll do your thing, do your thing, improve your thing, repeat, repeat, repeat. And so respect is due to the organisers of the State of Testing survey for their continuing efforts to record annual snapshots of our industry. The 2019…

Call Me

I spoke about the overlap between testing and technical support at SoftTest 2018 last week. The presentation was based on When Support Calls, the book I wrote with Neil Younger and Chris George for the Ministry of Testing. Here’s the blurb: Testers are said to be advocates for the customer, but when do most testers come face…

Tomorrow Never Nose

At CEWT #3, back in October 2016, I presented a definition of testing I had been toying with, a definition which later became this: Testing is the pursuit of relevant incongruity After hearing me out, one of the participants asked a strong, strong question: did I think my definition of testing could also define something…

Testing in the Abstract, Again

It reminded me once more of Harnessed Tester asking whether he could switch his testing off.  I mean, I never intended to start testing when I began reviewing those abstracts. All I wanted to do was think about a strategy for reviewing conference submissions, implement it, and reflect on it. That’s all. Honestly. But here I…

See You Triangulater

Perhaps it’s true that there’s nothing new under the sun, but that doesn’t mean that what’s already known is necessarily uninteresting. Here’s a quick example: I was recently reflecting on how talking to multiple people about their perspectives, finding data from several independent sources, or asking the same question in different ways felt analogous to…

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